Payment methods

Checkout offers two payment options:

• Credit or debit card — choose card at checkout and we email you a secure payment link for your order total including shipping. Card details are entered into the secure payment facility, not into this website, and are never stored here.
• Direct bank transfer (EFT) — pay from your Australian bank account. The account details and your order reference are shown on the confirmation screen and emailed to you as soon as the order is placed. Quote the order reference on the transfer so we can match it immediately.

The methods available for your specific order are always shown securely at checkout. If you need to arrange payment another way — for example a workshop or fleet purchasing process — contact us before ordering and we will tell you what we can accommodate.

Every amount you see — part pricing, shipping and the order total — is in Australian dollars and includes GST where GST applies. There is no currency conversion step, and no conversion margin added by us. See GST & tax invoices for how documentation is issued.

Payment is completed before dispatch unless we have expressly agreed another arrangement with you in advance. For card orders, that means paying the secure link we send for the order total including shipping. For bank transfer, parts are picked and dispatched once funds clear — transfers between Australian banks usually clear within one to two business days, and same-bank transfers are often faster.

We hold stock against unpaid orders for a short window while payment is arranged. If we have not heard from you within that window we will follow up before releasing the stock, so a delay never means a silent cancellation.

Price-on-request parts need confirmation before final payment. The sequence is simple: you submit the order or enquiry, we confirm availability and the shipping charge that applies to your order total, you approve the total, and only then is payment taken. Nothing is charged on a figure you have not seen. Details are on our shipping page.

Occasionally we need to verify an order before it ships — typically where the delivery address differs materially from the billing address, on unusually large orders, or where the payment facility flags a transaction for review. Verification usually means a quick phone call or a reply from the email address on the order.

If we cannot verify an order, we cancel it and refund any amount paid to the original payment method rather than dispatch it. This protects both the cardholder and us.

Approved refunds are returned to the method used to pay: back to the card for card payments, or to the nominated Australian bank account for transfers. Refunds are processed once a return is received and assessed, or immediately where we cancelled an order. Timing after that depends on your bank. See our returns policy.

If a payment link will not load, a transfer has not been matched to your order, or you are unsure whether an order went through, call +61 480 804 232 or email orders@summitjeepparts.com with your order reference. Please do not submit the order a second time — contact us first so we can check it and avoid a duplicate charge. More ways to reach us are on the contact page.